FAQs

Why should I use NAC to handle my donations or tithes?

NAC has been in the business of processing EFT transactions since 1985. The EFT system operates through reliable Linux Servers with multiple off-site backup locations, PCI (Payment Card Industry) Compliant security procedures to handle any credit or debit card transactions and an in-house customer service staff that will ensure your organization receives your intended gift.


What is the charge to register my organization with NAC and what other charges will I see?

There is NO charge to register your organization with NAC. It is our passion to assist non-profit organizations in receiving donations as conveniently as possible. However, we do charge a small processing fee to cover the costs associated with electronic funds processing.


Is there a monthly service charge for my organization?

There is no monthly service charge to your organization for standard accounts with 25 or more donors. All organizations are provided a 90 day window to reach the minimum standard threshold.


How do I know what donors or members are using the program and how do I generate reports?

NAC provides each non-profit organization a username and password to access our secure website where donor contributions are securely stored as well as numerous other reports to help you grow your EFT donor base.


What if I need to make change to an existing donation account?

Changes can be made by calling our friendly customer sevice staff during business hours, submitting secure emails (if financial information is included) or by faxing changes to our secured EFT offices.


How do I get started?

Getting started is EASY! Contact NAC at (800) 992-6024 x3. Find more information on our contact page